Last Updated: 28/01/2025

Chartwell Classic Windows Ltd (“we,” “our,” or “us”) values your privacy and is committed to being transparent about how we use cookies and similar technologies on our website, hhttps://chartwellclassicwindows.com/ (the “Site”). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognise your device, improve your browsing experience, and deliver tailored content and advertisements.

Cookies may be either:

• Session Cookies: Temporary cookies that expire when you close your browser.

• Persistent Cookies: Cookies that remain on your device until they expire or you delete them.

Cookies We Use

We use the following types of cookies on our Site:

Essential Cookies
These cookies are necessary for the Site to function properly. They enable core functionalities such as navigation and access to secure areas. Without these cookies, the Site cannot operate correctly.

Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. This data helps us improve the Site’s performance and usability.

• Google Analytics: We use Google Analytics to track and analyse website traffic and user behaviour.

• Microsoft Clarity: This tool provides insights into user interactions on our Site, such as heatmaps and session recordings.

Functionality Cookies
These cookies allow the Site to remember your preferences and choices (e.g., language or region) to enhance your experience.

Advertising and Marketing Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our campaigns.

• Google Tag Manager: Manages and deploys tags (scripts) on our Site for analytics and marketing purposes.

• Meta Pixel (Facebook Pixel): Helps us track conversions and optimise our advertising campaigns on Meta platforms.

Third-Party Cookies
Some cookies are set by third-party services we use. These include cookies from Google, Meta, and Microsoft. We encourage you to review their respective privacy policies.

Your Choices

You have control over how cookies are used on our Site. Here’s what you can do:

Manage Browser Settings
Most web browsers allow you to manage cookie settings. You can block or delete cookies through your browser settings. Please note that disabling cookies may impact the functionality of our Site.

Adjust Cookie Preferences on Our Site
When you first visit our Site, you’ll see a cookie banner allowing you to accept or manage your cookie preferences. You can update your preferences at any time by revisiting the banner or using the link at the bottom of our Site.

Opt-Out of Tracking Tools

Google Analytics: You can opt out using the Google Analytics Opt-out Browser Add-on.

Meta Ads: Manage your ad preferences via the Facebook Ad Settings.

Microsoft Clarity: Refer to Microsoft’s Privacy Statement.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

Chartwell Classic Windows Ltd
Email: [email protected]
Phone: 0333 091 4200

By using our Site, you agree to the use of cookies as described in this policy, unless you have disabled them.